Legal and privacy
Privacy Policy
Last updated: 4 September 2026
Crescent Kids is committed to protecting your personal information and respecting your privacy. This policy explains how we collect, use, store, and share information when you use our website, contact us, take part in our work, donate, or sign up for updates.
We may collect your name, contact details, messages, event or volunteering interests, donation information, and communications preferences. We also receive limited technical information such as browser type, device details, and how visitors use our website.
We use personal information to respond to enquiries, deliver our services and activities, manage donations and partnerships, send requested updates, improve our website, and meet legal or regulatory responsibilities. We only send marketing messages where we have a suitable legal basis, such as your consent.
We may use trusted service providers to help us operate our website, manage communications, process donations, and understand website activity. We only share information when it is necessary, lawful, and protected by appropriate safeguards. We do not sell personal information.
Some interactions with Crescent Kids may involve information about health or a child’s circumstances. We treat this information with extra care and only use it where necessary, with appropriate safeguards, and in line with applicable data-protection law.
We keep personal information only for as long as necessary for the purpose it was collected, including to meet legal, accounting, safeguarding, or reporting requirements. When information is no longer needed, we securely delete or anonymise it.
You may have rights to access, correct, erase, restrict, or object to the use of your information, and to withdraw consent where consent is relied upon. You also have the right to raise a concern with the UK Information Commissioner’s Office.
For questions about this policy or how we handle personal information, please contact Crescent Kids at hello@crescentkids.org or write to us at 8–12 Camden High Street, London, NW1 0JH.